Terms & Conditions

 

Welcome to the website of Journey West trading Co.,Ltd. Our website provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”).
In addition, when you use any Our website service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. Our website reserves the right to change this site and these terms and conditions at any time.
These Terms and Conditions apply to all purchases from our website. Please read them carefully before placing an order.

1.ACCEPTANCE OF YOUR ORDER:

We must receive payment of the price of the products, the gift-wrapping service (if applicable) and the delivery charges before we can accept your order. We reserve the right to restrict the number of products you may order and to refuse any order. If you have provided us with your email address you will receive an email from us confirming that we have received your order. This email is sent automatically and does not mean that we have accepted your order. We will notify acceptance of your order by sending an email to you stating that your order has been accepted and dispatched.
Otherwise, our acceptance of your order takes place upon delivery of the products. Only when we have accepted your order is a binding contract created between us.

Please note that there may be certain orders that we are unable to accept and must cancel. Our website reserves the right, at sole discretion, to refuse or cancel any order for any reason.
Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

For Paypal payment, if the order amount is more than a certain number(we will assess by ourselves, maybe 500 or 1000 USD) maybe not accepted for security factor.

2.PRICES:

Our prices are set out on our website in American dollar. You are responsible for the disclosure and payment of any import duties or other taxes which apply in the country to which the products are delivered. Prices remain in force until we publish new prices on our website. Delivery charges are displayed during the order process.
For Paypal user, whatever which currency you are using, Paypal will help to convert your currency to USD(maybe convert fee will involved, contact Paypal to know detail please).
For Amazon payment user, if you are using Great Britain Pound or Deutsche Mark, Amazon also will help to convert your currency to USD(maybe convert fee will involved, contact Amazon to know detail please). Amazon payment will be supported in future.

Whilst we try to ensure that all prices on our website are accurate, mistakes can sometimes occur(eg: we using some page and data cache technology on your browser and our server, or setting wrong price by mistake, etc). If we discover an error in the price of products you have ordered we will contact you as soon as possible and give you the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as being cancelled. If the order is cancelled, we will refund any money, which we have taken from you.

We reserve the right to change our prices.

3.AVAILABILITY:

All orders are subject to availability of products. If products you order are not available we will notify you (where possible) and, if we have received the price and the delivery charges of the unavailable products, we will refund them to you within 7 days of your order unless you agree to a longer period.

4.DELIVERY:

Our aim is to get your order delivered within 4-15 working days of receipt of payment to addresses. All products require a signature when delivered. If products are returned to us as un-deliverable we shall attempt to contact you to arrange re-delivery. This will incur an additional postage charge. If we are unable to contact you we will refund the price of the products only. The original postage charge cannot be refunded due to administrative costs. Once the products are delivered they will become your risk and we will not be liable for any subsequent damage, loss or destruction to them. If it is free shipping, while the item is return to us, then we will just charge 20% of the the price of the products.

Click Delivery page to see more detail.

5.RETURNS POLICY, click Returns page to check detail.

6.FAULTY / DEFECTIVE GOODS:

 

If the manufactures recommended cleaning instructions are followed and the product has been used for its intended purpose, generally almost all faults will appear within the first 3 months after purchase. For this reason you may return any faulty item up to 3 months after the date of purchase. This product would then be professionally inspected for any faults of manufacture and a judgment made. If the damage to the product is deemed accidental damage/wear and tear, the product will be returned to the customer. If the inspection reveals any fault of manufacture then the product will be exchanged for new replacement product or fully refunded. If a product is deemed faulty, we will re-emburse you with reasonable costs of your return shipping charge if you include a receipt.

Under extreme circumstances, providing the product does not show excessive wear or neglect, a product may still be defective after 3 months of purchase. You may therefore return the item for an assessment by one of our specialists. These products may take longer to evaluate as often the manufactures approval or intervention is needed. Unfortunately, after this period of time, any products that are sent back to us for an inspection is done so at the customers own risk. We can not guarantee to be able to offer any refund or replacement on products returned to us after this period of time.

We evaluate each returned faulty product professionally and as quickly as possible with an aim to keep every customer satisfied with the highest level of customer service possible.

Please note: all faulty goods must be clean, dry and free from dirt and mud; we will not process any return we deem to be too dirty or wet.

If products we deliver to you are not as ordered or are damaged, defective or of incorrect quantity you should contact us within 7 days of delivery. We will replace the incorrect, damaged or defective products or make good the shortfall in quantity or, at our option, credit the price and delivery charges of those products to you.

If you do not receive products ordered you should notify us within 28 days of the date of your order. We will deliver the products ordered or, at our option, credit the price and delivery charges of the non-delivered products to you, or if we have not accepted your order and have been unable to contact you, we will notify you of the reason for non-acceptance.

Nothing in these Terms and Conditions shall be construed to exclude or limit any rights you may have as a consumer to the extent that such liability and rights may not be excluded or limited under applicable statute or law.

7.TAX:

We are not response for any tax for the deal, customer need response for the tariffs, consumption tax, etc(if it is applicable).

8.USE OF SITE:

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, Our website hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Our website in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, recompile or otherwise exploit this Site or any portion of it unless expressly permitted by Our website in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by Our website in advance. Our website reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Our website believes that customer conduct violates applicable law or is harmful to Our website’s interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. Our website may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and Our website has no obligation to investigate the authorization or source of any such access or use of the Site.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Our website of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security. This “site” is owned by Journey West trading Co.,Ltd (“Our website”)

9.REVIEWS AND COMMENTS

Except as otherwise provided elsewhere in this Agreement or on the site, anything that you submit or post to the site and/or provide Our website, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and non-proprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to Our website without charge and Our website shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or recompile such Submissions. All Submissions shall automatically become the sole and exclusive property of Our website and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by Our website in the future.

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. Our website assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.

In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant Our website the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this site and that use of your reviews, comments, or other Content by Our website will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Our website or third parties as to the origin of any Submissions or Content. Our website may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.

To post your own review on a product, you must have completed purchase of this product. JourneyWestStyle.com reserves the right not to post a product review if it contains any of the following:

  1. Obscene, nude or offensive language
  2. Advertisements, “spam” content, or references to other products, offers, websites
  3. Email addresses, phone numbers, URLs or other forms of contact information
  4. Critical or spiteful comments about other product reviews posted on the page or their authors
  5. Replies to existing customer reviews.
  6. Information that is variable, such as price or promotional details
  7. Questions about product selection, pricing, ordering, delivery or other customer service issues (Please contact us to find what you’re looking for.)
  8. Any information not related to the product

www.JourneyWestStyle.com may change these policies at any time without notice.

10.COPYRIGHT

All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of Our website (collectively, “Content”), belongs exclusively to Our website or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by Our website, without Our website’s express prior written consent. The use of data mining, robots, or similar data gathering and extraction tools on Our website as well as the use of Our website trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. If you happen to come across any of our content hosted on a third-party site, please do not hesitate to contact us at: [email protected]. The collection, arrangement, and assembly of all content on this site (the “Compilation”) belong exclusively to Our website. You may not use Our website’s Content or Compilation in any manner that disparages or discredits Our website or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the “Software”) is the property of Our website and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by Our website. Violators will be prosecuted to the full extent of the law.

Our website recognizes and respects all copyrights and trademarks. As such, any usage of television, motion picture, music, film festival or other names or titles have no connection to Our website and are the sole property of the copyright or trademark holders. Our loafer are inspired by celebrity style and are our recreations of item’s worn by the celebrities on your favorite television shows and the red carpet, however they are not authorized, endorsed by, or connected to these shows in any way and are not meant as infringements of any registered trademarks or copyrights.

11.INTELLECTUAL PROPERTY INFRINGEMENT POLICY

It is the policy of Our website to take appropriate action where necessary to uphold and recognize all relevant State, Federal and International laws in connection with material that is claimed to be infringing any trademark, copyright, patent and all or any other Intellectual Property laws. If you are an intellectual property rights owner and you believe that Our website sells, offers for sale, or makes available goods and/or services that infringe your intellectual property rights, then send the following information in its entirety to [email protected]
Information required
1. An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed;
2. A description of the allegedly infringing work or material;
3. A description of where the allegedly infringing material is located on the site (product(s) URL);
4. Information reasonably sufficient to allow us to contact you, such as your address, telephone number and e-mail address;
5. A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law;
6. Identification of the intellectual property rights that you claim are infringed by the Website(e.g. “XYZ copyright”, “ABC trademark, Reg. No. 123456, registered 1/1/04”,etc); and
7. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.

12.TERMINATION AND EFFECT OF TERMINATION

In addition to any other legal or equitable remedies, Our website may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the site and Our website shall, in addition to any other legal or equitable remedies, immediately revoke all password(s), and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

13.DISCLAIMER AND LIMITATION OF LIABILITY

Except as otherwise provided in the standard terms of sale that govern the same of each product on this site, this site, the products offered for sale on it and the transactions conducted through it are provided by our WEBSITE on an “as is” basis. Our WEBSITE makes no presentations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site except as provided here to the full extent permissible by applicable law, our WEBSITE disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant-ability and fitness for a particular purpose, no-infringement, title, quiet enjoyment, data accuracy, and system integration.
This site may include inaccuracies, mistakes or typographical errors. Our WEBSITE does not warrant that the content will be uninterrupted or error free. To the maximum extent permitted by law, our WEBSITE will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, our WEBSITE’S total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to our WEBSITE during the month immediately preceding the act allegedly giving rise to our WEBSITE’S liability.

14.EU PAYMENTS

If you reside in a country within the European Union, these terms are an agreement between you and Journey West trading Co.,Ltd. Under this agreement, goods and/or services will be delivered via Journey West trading Co.,Ltd, depending on the type of payment method used for the purchase of the goods and/or services. If you reside in any other country, then these terms are an agreement between you and Journey West trading Co.,Ltd and goods and/or services will be delivered by Journey West trading Co.,Ltd directly.

15.TYPOGRAPHICAL ERRORS

While Our website strives to provide accurate product and pricing information, pricing or typographical errors may occur. Our website cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Our website shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, Our website may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

 

16.ARBITRATION

Where the parties fail to settle dispute within 30 days after such dispute occurs, they agree to submit such dispute to Hong Kong International Arbitration Center (the “HKIAC”) for arbitration which shall be conducted in accordance with the Commission’s arbitration rules in effect at the time of applying for arbitration. The arbitral awards are final and binding upon both parties.

17.LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Our website is not responsible for the operation of or content located on or through any such site.

18.REMEDIES

You agree that Our website’s remedy at law for any actual or threatened breach of this Agreement would be inadequate and that Our website shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that Our website may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys’ fees.

We using some page and data cache technology on your browser and our server, sometimes it maybe display not correct. We reserved the right of adjusting any wrong display and cancel the order.

No right or remedy of Our website shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys’ fees and expenses.

No instance of waiver by Our website of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.